Terms & Conditions of Sale
Money Back Guarantee
Shop with confidence and risk free. Your 100% satisfaction is guaranteed or your money is refunded.
Inspect and examine your purchase for 15 days
if not completely satisfied, return it for a full refund
(less shipping & handling) for whatever reason.
Warranties and Guarantees
All items we sell are warranted for one(1) year against manufacturer's or workmanship defects.
Any defective item will be repaired or replaced, at our discretion
We do not warranty the batteries in timepeices.
Payment Options
~ paypal
~ credit cards: Visa, MasterCard or American Express
for your protection we do not accept cash
Your credit card company will process charges in Canadian funds.
Other than Canadian Dollars, the currency exchange rates we display on our site are estimates only.
Customs Charges and Taxes
American Customers
Canada and the United States have a Free Trade Agreement (NAFTA). Regardless of which State you live in, you should not need to pay; state taxes, import duties, brokerage fees, or any other additional charges. 
Canadian Customers
Your orders are shipped from Canada and you pay 5% GST. British Columbia residents pay 7% PST as well. There are no provincial taxes for other provinces. 
International Customers
Canada has free trade or special trade agreements with Commonwealth and some European countries, so duties and customs charges to those countries are either none or minimal.
However customs policies vary widely from country to country. We urge our international clients to contact their local customs office for specific information. The client is responsible for any applicable local customs import duties and taxes.
Payment Security
Online payments are filtered through the the secure gateway of GlobeCharge™ the international leader in e-commerce payment processing.
Your personal and payment information is absolutely secure.
Shipping
We ship quickly and securely by Canada Post express or courier services.
In stock items will usually ship within 72 hours upon payment confirmation. Allow about 10-14 working days for special orders or alterations.
We recommend selection of Express Post & Priority Courier shipping.
Both are fully insured, traceable and you will receive a tracking number.
Internal Complaint Policy
We are committed to your complete satisfaction with our service and products. We have procedures in place to provide you with fair, timely and effective means to resolve any problem with a transaction.
We take complaints very seriously, we record and monitor all complaints, we will acknowledge a complaint within seventy-two hours of receipt.
We address and strive to resolve a complaint within seven days of receipt. In the unlikely event that we cannot reach a resolution that is satisfactory to you, we will recommend these two steps:
1. contact the President of JK Schmidt Jewellers directly click here
2. failing resolution at our highest level, we are committed to using third-party dispute resolution services through the Better Business Bureau™ of Mainland British Columbia.